Refund policy

At Cathy’s Custom Emporium, we aim for 100% customer satisfaction. Orders can be exchanged for sizing issues or material flaws within 7 days of receipt, provided items are unwashed and unworn. Please message us if you encounter any issues. Exchanges are subject to stock availability, and customers are responsible for return shipping fees. Since we produce on demand, some items may need to be specially ordered for exchanges. Please note: all sale and clearance items are final sale and cannot be returned or exchanged.